隐私政策

Privacy Policy – Numb Atelier

Last updated: 9/6/2025

At Numb Atelier, we craft in silence — and protect your privacy with the same intention. This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our store, we collect the following types of information:

a. Personal Information

  • Name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment information (processed securely via third-party services such as Shopify Payments or PayPal)

b. Order Data

  • Items purchased

  • Date and time of transaction

  • Purchase history

c. Device Information

We automatically collect certain data about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies

  • Pages viewed and interactions (for analytics)

2. How We Use Your Information

We use your information for:

  • Processing orders and payments

  • Shipping and order fulfillment

  • Customer service

  • Sending updates or confirmations

  • Internal analytics and improvements

  • Legal compliance

We do not use your data for invasive marketing tactics, nor do we share your information for advertising purposes without your consent.

3. Sharing Your Information

Your data may be shared with trusted third parties for essential functions:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping carriers

  • Analytics tools (e.g., Google Analytics)

We only share the minimum required data and ensure our partners also respect your privacy.

We do not sell or rent your personal information to third parties.

4. Your Rights

Depending on your location (e.g., EU, UK, California), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent for communications

  • File a complaint with a data protection authority

To make a request, contact us at: numb.thelabel@gmail.com

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it. For legal and tax purposes, we may need to keep some data longer.

6. Cookies

Our site uses cookies for functionality, analytics, and minimal personalization. You can manage cookie preferences through your browser settings.

7. Third-Party Services

We are not responsible for the privacy practices of third-party websites or services linked from our site. We encourage you to read their policies individually.

8. Security

Your data is stored securely behind encrypted systems. Access is restricted and monitored. While no method is 100% infallible, we implement reasonable practices to protect your information.

9. Changes to This Policy

We may update this policy occasionally to reflect operational, legal, or ethical changes. We recommend reviewing this page periodically.

10. Contact

For more information, questions, or concerns:
Email: numb.thelabel@gmail.com
Address: Floor 3, 563/32 Nguyễn Đình Chiểu Street, Ward 2, District 3, Ho Chi Minh City, Viet Nam 70000 
IG: @numb.atelier (messages welcome, but formal data requests must go through email)